Boardparadise Shipping Policies
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Boardparadise Shipping Policies

  
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What is your FREE SHIPPING policy?

  • FREE SHIPPING available ONLY on shipments to the Continental 48 US States.
  • NO Free shipping for International Orders.
  • NO Free shipping to Alaska, Hawaii, Puerto Rico or US Virgin Islands.
  • All packages will be shipped with the carrier that provides the least expensive rate based on the weight and destination of the package.
  • All packages will be shipped either UPS or USPS.
  • We CANNOT guarantee which carrier will be used to ship your package.
  • Shipping carriers are decided at time the time your order is packed and CANNOT be provided to you before any order.
  • Delivery Time: 2 to 10 business days
  • All packages that weight less than 1 lb. will be shipped via USPS First Class Mail and do not have a tracking number. (i.e. Sandals, Tshirts, etc.)
  • If customers want a guaranteed delivery time, you can upgrade to UPS Ground for a very modest charge.

Do you offer upgraded shipping?
Yes, you can upgrade your shipping during the checkout process. If you want to upgrade your shipping and you have completed your order, you can contact our customer service department at 888-760-4236 and they can assist you with upgrading your shipping. Please have your credit card ready when calling to upgrade your shipping.

Can I upgrade my shipping once the items have already shipped?
No, we are unable to intercept packages once they have left the building. Therefore, we are unable to upgrade shipping on orders once they have shipped.

Do you ship to APO/FPO addresses?
Yes, we do ship to APO/FPO boxes via USPS Mail. APO/FPO orders require up to 15 business days to process and ship. Most shipments are delivered to APO/FPO destinations within 3 weeks. We guarantee delivery to the distribution point for your APO/FPO box within the US, but cannot guarantee delivery to the final destination. Delivery confirmation will only verify that the package was delivered to the distribution point and CANNOT verify if the package was actually delivered to the recipient.

What if I did not receive a tracking number via email?
Please make sure that you add the following email addresses to your email address book so that tracking emails do not get blocked by Spam Filters or Bulk Email Filters: shipping@boardparadise.com AND quantumviewnotify@ups.com

UPGRADED SHIPPING RATES
  UPS Ground Shipping UPS 3 Day Select UPS 2nd Day Air UPS Next Day Air
1-5 Business Days 3 Business Days 2 Business Days 1 Business Day
UPS UPS UPS UPS
Sandals (for first 2 pair) $3 $6 $20 $25
Sandals (3+ Pairs) $4 $8 $25 $35
Apparel (up to 2 items) $4 $8 $25 $35
Boots & Bindings (each) $5 $12 $35 $55
Boards (each) $5 $15 $50 $75

*UPS does not handle or process shipments on Saturday or Sunday.
**Additional amount for more than one item will be charged to your card after your order has been processed.

 


INTERNATIONAL SHIPPING RATES
CANADA AUSTRALIA &
NEW ZEALAND		 ASIA / MIDDLE EAST EUROPE
UPS Standard
3 to 7 Business Days 		UPS Worldwide Saver
1 to 3 Business Days 		UPS Worldwide Expedited
2 to 5 Business Days 		UPS Worldwide Expedited
2 to 5 Business Days
Sandals (for first 2 pair) $15
Depending on area 		$40 to $60
Depending on area 		$40 to $60
Depending on area 		$20
Depending on area
Sandals (3+ Pairs) $20
Depending on area 		$30 to $100
Depending on area 		$30 to $100
Depending on area 		$30
Depending on area
Apparel (up to 2 items) $20
Depending on area 		$30 to $100
Depending on area 		$30 to $100
Depending on area 		$30
Depending on area
Boots & Bindings (each) $25
Depending on area 		$75 to $100
Depending on area 		$75 to $100
Depending on area 		$60
Depending on area
Boards (each) $35
Depending on area 		$100 to $150
Depending on area 		$100 to $150
Depending on area 		$70
Depending on area

- Certain International Locations ONLY offer Air Service, which will increase the cost estimates listed!
- Shipping rates to Australia, New Zealand and Asia are ESTIMATED rates ONLY! Actual rates may vary based on exact location.
- Contact Customer Service for exact shipping rates to your location in Australia / New Zealand OR any other Asian Country.
- All delivery date estimations are based on "working/business days". UPS does not handle or process shipments on Saturday or Sunday.
- Additional amount for more than one item will be charged to your card after your order has been processed.





SPORTSHADES.COM 100% SAFE SHOPPING GUARANTEE
Use your credit card at sportshades.com with complete confidence. We use state-of-the-art technology to protect your data and secure your transactions. More information is available in the Customer Service section.

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